> For the complete documentation index, see [llms.txt](https://support.mailmergehow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.mailmergehow.com/support/email-tracking.md).

# Email Tracking

## How to enable email tracking?

To activate tracking, simply tick "Track emails" in the add-on

<figure><img src="https://github.com/mailmergehow/mailmergehow-documentation/blob/main/.gitbook/assets/activate%20tracking.svg" alt=""><figcaption><p>activate email tracking</p></figcaption></figure>

## How will tracking look like ?

Tracking status will be available in your spreadsheet. When the email will be opened, the status will change from "Sent" to "Read" :

<figure><img src="https://github.com/mailmergehow/mailmergehow-documentation/blob/main/.gitbook/assets/becomes.svg" alt=""><figcaption><p>Example of an email tracked</p></figcaption></figure>

## When is the tracking status updated ?

Tracking status is updated when your Google Sheets is loaded, but you can refresh it at any time going to *Menu / Extensions / Mail Merge for Gmail📣 / 🔄 Refresh tracking*


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